TelePsych Services

At Connecticut Behavioral Health Associates (CBHA), we believe that high-quality mental health care should be flexible, convenient, and accessible to everyone. Life’s demands can make it difficult to attend in-person appointments, but that should never be a barrier to your care.

CBHA TelePsych lets you meet with your psychiatrist, nurse practitioner, or therapist via secure video from home or work.

TelePsych provides psychiatric evaluation, medication management, and therapy with HIPAA-compliant, encrypted platforms.

What Is TelePsych?

TelePsych, or telepsychiatry, is a form of mental health care delivered remotely using video communication. It allows you to receive the same high standard of psychiatric evaluation, therapy, and follow-up care as you would in person, without having to travel to an office.

Connecticut Behavioral Health Associates uses secure, HIPAA-compliant, encrypted platforms to protect your privacy and ensure each session is confidential and safe. All you need is a device with internet access, a camera, and a microphone. There’s no special software to download, and our staff is available to walk you through the process if it’s your first time using the system.

Who Should Consider TelePsych?

TelePsych is a flexible option for a wide range of clients. If you live far from one of our offices, have limited mobility, or experience anxiety that makes in-person visits difficult, virtual care may be right for you. It’s also a great solution for parents, caregivers, and professionals with busy schedules who want to fit mental health care into their day without added travel time.

Many clients also prefer TelePsych for the comfort it offers. Meeting with your provider from a familiar setting can ease nerves, help you feel more in control, and allow for more flexible scheduling.

Services Offered Through TelePsych

Connecticut Behavioral Health Associates offers a broad range of mental health services through our TelePsych platform, ensuring clients have continued access to care even when circumstances change. You can receive:

• Comprehensive psychiatric evaluations and medication management
• Individual, couples, or family therapy when clinically appropriate

In addition to ongoing therapeutic care, TelePsych can be used for check-ins between sessions, treatment plan updates, or follow-up appointments after medication changes.

While not every clinical situation is suited to virtual care, our team will work with you to determine whether TelePsych aligns with your needs and goals.

How to Get Started

Starting TelePsych services is simple. If you are a new client, our intake team will first schedule a virtual assessment to understand your background, needs, and preferences. If you are an existing client, you can speak directly with your provider or our front desk to convert your next session to a virtual visit.

Before your appointment, you’ll receive a secure video link via email or text. On the day of your appointment, simply log in from a quiet, private space a few minutes before your session. During the session, your provider will engage with you just as they would in person: listening, guiding, and supporting you through your mental health journey.

Why Clients Choose TelePsych at Connecticut Behavioral Health Associates

• Convenience without compromise: Maintain your treatment plan from home, work, or wherever you feel most comfortable
• Continued care through life’s disruptions: Stay connected to your provider through illness, travel, or unpredictable schedules

Clients appreciate the flexibility of virtual appointments and the ability to receive care without having to commute. TelePsych also allows you to maintain a consistent relationship with your provider, even if your location or circumstances change.

Privacy and Insurance Coverage

All TelePsych sessions use encrypted, HIPAA-compliant platforms that meet federal privacy standards. Your provider follows the same confidentiality policies as they would in a face-to-face visit, and we recommend choosing a quiet, private setting on your end to protect your personal information.

Most major insurance plans cover TelePsych; our team verifies coverage and helps you get started.

TelePsych as a Long-Term Option

TelePsych is not just a temporary solution. For many clients, it becomes a preferred, ongoing method of receiving mental health care. Whether you use it occasionally or as your primary mode of connection, you can expect the same level of compassion, professionalism, and clinical excellence that Connecticut Behavioral Health Associates has delivered in Connecticut for over 30 years.

Take the Next Step

If you’re interested in starting or continuing care through TelePsych, our team is ready to support you. Contact your local Connecticut Behavioral Health Associates office to request a virtual appointment or speak with your provider about transitioning your care online.

Mental health care should meet you where you are. With TelePsych, it does.